Terms of Service

Welcome to A2Z ESupplier! These Terms and Conditions ("Terms") govern your use of our website and services, including the purchase of products from our online store. By using our website or making a purchase, you agree to these Terms. Please read them carefully.

1. Introduction

A2Z ESupplier ("we," "our," or "us") is a dropshipping business that operates an online store via Shopify. We offer a range of products for sale through our website, which is powered by Shopify. By visiting our website or purchasing products from us, you agree to be bound by these Terms, along with our Privacy Policy and any other legal notices we may provide.

2. Products and Pricing

  • Product Availability: All products on our website are subject to availability. We strive to ensure that product listings are accurate and up to date, but we cannot guarantee product availability at all times.
  • Pricing: We reserve the right to change prices for products at any time without notice. Prices are listed in INR, and all applicable taxes, duties, and shipping costs are calculated at checkout. While we make every effort to ensure that product prices are accurate, errors may occur, and we reserve the right to correct them.

3. Ordering and Payments

  • Placing an Order: By completing a purchase on our website, you are making an offer to buy the product(s) you’ve selected. Once your order is confirmed and payment is processed, it is considered a binding agreement.
  • Payment Methods: We accept a variety of payment methods, including credit/debit cards, PayPal, and other payment gateways available on Shopify.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This confirmation does not constitute acceptance of the order. We reserve the right to cancel or refuse any order, at our sole discretion, due to issues such as product availability or suspected fraud.

4. Shipping and Delivery

  • Shipping: We offer shipping worldwide. Shipping fees and delivery times will vary depending on your location, product availability, and the chosen shipping method. Shipping costs will be calculated at checkout.
  • Dropshipping Model: As a dropshipping business, we do not store inventory in-house. Your orders are processed and shipped directly from our suppliers or manufacturers. As a result, shipping times may vary depending on the supplier's location and inventory levels.
  • Delivery Times: Delivery times vary depending on your location and the product ordered. Estimated delivery times are provided at checkout. However, we cannot guarantee exact delivery times, as delays may occur due to factors beyond our control. Though it will take minimum 7 days to maximum 10 days.

5. Returns and Refunds

  • Return Policy: Due to the nature of our business, we do not accept returns on most products. However, if the product you received is defective or damaged, please contact us within 7 days of receiving your order, and we will assist you with a return or exchange.
  • Refunds: Refunds are offered only in cases where the product is defective, damaged, or not as described. Refunds will be issued to the original payment method used for the purchase.
  • Non-Refundable Items: Certain items may not be eligible for returns or refunds, such as customized or personalized products.

6. Intellectual Property

  • Copyright: All content on our website, including text, images, logos, graphics, and videos, is the property of A2Z ESupplier or its suppliers and is protected by copyright laws.
  • Trademarks: All trademarks, logos, and service marks displayed on our website are the property of their respective owners.
  • Use of Content: You may not use, reproduce, or distribute any content from our website without our prior written permission, except for personal, non-commercial use.

7. User Conduct

  • Account Creation: You may be required to create an account to place an order. You agree to provide accurate, current, and complete information when creating an account and to update your information as necessary.
  • Prohibited Conduct: You agree not to use our website for any unlawful or prohibited purpose, including but not limited to violating any intellectual property rights, engaging in fraud, or transmitting harmful content such as viruses.

8. Limitation of Liability

  • Disclaimer of Warranties: Our website and products are provided "as is" without any warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of the content on our website or the products we sell.
  • Limitation of Liability: In no event shall A2Z ESupplier be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the products purchased.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please read the Privacy Policy carefully.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically to stay informed about any changes.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at

A2Z ESupplier,

a2zesupplier@gmail.com